Frequently asked questions

1. Should the Solar Charger be in direct sunlight?
This is advisable as it will minimise the charging time. The Solar Charger charges fastest in direct sunlight.

2. Can I charge the Solar Charger behind glass?
This is not to be recommended as it will slow the process considerably and the Solar Charger will take much longer to charge.
See the appropriate product specifications for the latest information.

4. Which devices can I connect to the A-solar Chargers and Bags?
You can use A-solar Chargers and Bags to charge a range of mobile devices, including: mobile phones, navigation systems/GPS, MP3/MP4 players, PDAs, game computers such as Sony PSP/ Nintendo DS, and E-book readers.

5. The light on my Charger stays red when I charge it by sunlight
The light on the Charger is always red when it is being charged by sunlight. The LED light is serves as an indicator, so you can see that the charger is being charged by sunlight. If you place your hand on the solar panel, you will notice the light go off, as it will no longer receive any sunlight.

6. There is a protective plastic film on the solar panel. Should this be removed?
Yes, it should be removed. If you run your nail over the film, you will be able to remove it easily.

7. How long does the Solar Charger take to charge by sunlight?
That depends on the size of the solar panel. See the appropriate product specifications for more information about the charging time.

8. What is the delivery time if I place an order online?
If the product is in stock you may expect delivery within 2-3 working days.